Terms of Service

1. About fanTask and These Terms

fanTask ("we", "us", "our") is an MCP-connected task management software-as-a-service ("Service") operated out of Romania, European Union. By creating an account or using the Service in any way, you ("User", "you") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

These Terms apply to all plans, including the free tier. Supplemental terms (e.g. a Data Processing Agreement for enterprise customers) may apply where separately agreed in writing.

2. Service Description

fanTask provides a cloud-hosted task management platform that exposes your tasks, project data, and AI context over the Model Context Protocol (MCP). Core features include:

• A persistent AI Context field per project, automatically loaded on MCP connection.
• Task creation, search, and audit trail accessible by both human team members and AI agents via MCP.
• A web UI for human engineers to manage tasks and project state.

We reserve the right to add, modify, or discontinue features with reasonable notice. Material reductions in functionality on paid plans will entitle affected users to a pro-rated credit or early cancellation without penalty.

3. Accounts and Registration

You must provide accurate registration information and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at hello@fantask.ro if you suspect unauthorised access.

You may not create accounts using automated means, sell or transfer your account to another party, or share login credentials across multiple people (each person must have their own seat on paid plans).

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation, including data protection laws.
• Store, transmit, or process content that is illegal, harmful, defamatory, or infringes third-party rights.
• Attempt to gain unauthorised access to our infrastructure, other users' accounts, or any related systems.
• Interfere with the Service's integrity or performance (e.g. denial-of-service attacks, scraping at abusive rates).
• Resell or sublicense access to the Service without our prior written consent.
• Use the MCP endpoint to exfiltrate another organisation's data or circumvent access controls.

We may suspend or terminate accounts found to be in violation of this policy without prior notice where necessary to protect the Service or other users.

5. Subscription and Payment Terms

Free Plan: The Free plan is provided at no charge, subject to usage limits described on our Pricing page. We reserve the right to adjust Free plan limits with 30 days' notice.

Paid Plans: Paid subscriptions are billed in euros (EUR), either monthly or annually as selected at checkout. Prices are exclusive of VAT; applicable VAT will be added at the time of invoicing based on your location and business status. Annual plans are billed upfront for the full year.

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel at any time from your account settings or by contacting us. Cancellation takes effect at the end of the current paid period; you retain access until then.

If a payment fails, we will attempt to retry and will notify you by email. Accounts with overdue payments may be downgraded to the Free plan after a reasonable grace period.

See our Refund Policy for information on refunds.

6. Data Ownership and Intellectual Property

Your data is yours. You retain all ownership rights to the content, tasks, project data, and AI Context you store in fanTask. You grant us a limited, worldwide, royalty-free licence to host, store, and process your data solely to provide the Service to you.

We will not sell your data to third parties or use your task content to train AI models without your explicit consent.

The fanTask software, brand, and all related intellectual property remain the exclusive property of fanTask. These Terms do not grant you any rights in our IP beyond a limited licence to use the Service.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service you acknowledge that you have read and understood our data practices.

8. Service Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. The Service is provided "as is" and "as available". We may perform scheduled maintenance with advance notice where practicable. During the early-access phase, we do not currently offer a formal SLA; one may be introduced for paid plans in future.

9. Limitation of Liability

To the maximum extent permitted by applicable law, fanTask and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or €100, whichever is greater.

Nothing in these Terms limits or excludes liability that cannot be excluded or limited under applicable Romanian or EU consumer law (including liability for death or personal injury caused by our negligence, or fraudulent misrepresentation).

10. Disclaimers

The Service is provided without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free or that any defects will be corrected.

fanTask is a task management tool. Decisions made based on outputs or AI context stored in the platform are your responsibility. We are not liable for any outcomes resulting from AI agent actions taken via the MCP endpoint.

11. Termination

By you: You may close your account at any time by contacting hello@fantask.ro. Upon closure, your data will be retained for 90 days to allow export, after which it will be permanently deleted.

By us: We may suspend or terminate your account if you materially breach these Terms and fail to remedy the breach within 14 days of written notice (or immediately for serious violations such as illegal activity). We may also terminate accounts on the Free plan with 30 days' notice if we decide to discontinue the free offering.

Upon termination by us without cause, you will receive a pro-rated refund of any prepaid subscription fees for the unused portion.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a notice on the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to a material change, you may terminate your account before it takes effect.

13. Governing Law and Disputes

These Terms are governed by the laws of Romania. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Romania, without prejudice to your rights as a consumer under applicable EU law (including the right to bring proceedings in your country of residence).

EU consumers may also use the EU Online Dispute Resolution platform for resolving disputes.

14. Contact Us

For any questions about these Terms, please contact us at: